408-754-4176 | info@reachtech.com

by Reach Technology
Support > Customer Support

Customer Support

Call 408-754-4176 x3, email service@reachtech.com, or complete fields below.

Interested in establishing credit terms?

Reach offers terms to existing customers with annual purchases of more than $5,000 that are based in the United States. If you meet these qualifications, complete and return the credit application. After contacting your references we will send you credit status and terms. We do not offer terms greater than Net 30 days. Questions? Contact Accounts Receivable at 408-754-4170 or accounts.receivable@reachtech.com.

Note: Reach Technology was acquired by Novanta in May 2016. Novanta is a publically traded company on NASDAQ under ticker symbol NOVT.  As part of the transition, we merged our Accounts Receivable function to the Novanta Shared Account group.

Once credit terms have been issued it is important that payments are received on-time. Any violation of terms may result in requiring pre-payment for all future orders.

Access our California Resale form should you need it in your situation.

We Moved

To make room for production, we moved to a larger, state-of-the-art facility in April 2017. Get Details

Support Hours

clockGet live support Monday through Friday, 8:00 a.m. – 5:00 p.m. Pacific time. After hours, expect a next business day reply.


Linux Touchscreen products are made by Reach Technology, a Novanta Company.